Privacy Policy

Last Updated: June 2026

At Nooraé, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping & Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

  • Device & Browser Information

  • IP Address

  • Website Usage Data

We only collect information necessary to process your orders and improve your shopping experience.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.

  • Send order confirmations and shipping updates.

  • Provide customer support.

  • Respond to your inquiries.

  • Improve our website and services.

  • Prevent fraud and unauthorized transactions.

  • Send promotional emails, WhatsApp messages, or SMS (only if you have opted in).

3. Payment Security

We do not store your credit card or debit card details.

All online payments are processed through secure and trusted payment gateways that comply with industry security standards.

4. Cookies

Our website uses cookies to:

  • Improve website performance.

  • Remember your preferences.

  • Analyse website traffic.

  • Enhance your shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers such as:

  • Payment Gateway Providers

  • Shipping & Logistics Partners

  • Customer Support Platforms

  • Marketing & Analytics Services

These partners only receive the information necessary to perform their services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of online transmission or storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, you may receive:

  • New Collection Announcements

  • Exclusive Offers

  • Promotional Campaigns

  • Style Updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

9. Your Rights

You may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Delete your personal information (where legally permitted).

  • Withdraw your marketing consent.

To make a request, please contact our Customer Care team.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Nooraé

📧 Email: nooraestudio@gmail.com

📞 Phone: +91 90307 86278

📍 Hyderabad, Telangana, India